If you're looking for information about what analytics are available within Chameleon, then read this.

Lawful basis for processing data

As part of the EU GDPR (read more about how Chameleon is compliant here) organizations are required to provide a clear lawful basis for processing personal data. 

Chameleon as a Data Collector

Chameleon collects personal data, such as email address (when signing-up for the service here) to enable Chameleon to uniquely identify customers and help them access their account, and all data associated with it. The basis of this is legitimate interest to help Chameleon deliver it's core service. 

Chameleon also collects other personal data, on the basis of consent, to provide interest people more information about Chameleon's product and other related and relevant content. Examples of this include:

  • Phone number (if requesting a demo here)
  • Email address (when subscribing to our blog here)

Chameleon also collects cookie information about users to help identify them to other services. Learn more about which vendors Chameleon uses, their GDPR compliance, privacy terms and opt-outs here

Chameleon is GDPR compliant and offers customers their individual rights to access, delete and modify their data etc. You can learn more information about how to do that here

Chameleon as a Data Processor

Customers can send Chameleon data about their users, to help show more targeted and relevant content, and to assess which users engaged with Chameleon tours. The legal basis for Chameleon processing this data is legitimate interest (to help provide Chameleon's service). 

To learn how to send user data to Chameleon please read this

Chameleon helps customers fulfill their obligations to their users, by offering various methods to access, delete and modify this data. You can learn more information about how to do that here.

Chameleon does not collect any personal data of end users by default. When the Chameleon code snippet is loaded on a customer's software page, the only data Chameleon obtains by default is user agent  and URL

When creating a "Defined event" or using a button "action" to fire a click on an element, Chameleon also collects CSS selector  information to better identify the specific element. Learn more about this here

To learn how to send user data to Chameleon please read this.  

Data Protection Impact Assessment

As per GDPR's recommendations, Chameleon has completed a Data Protection Impact Assessment to help us identify and minimize data protection risks within our systems. 

More information

You can learn more in the following places, although these are currently being updated to comply with the GDPR regulations by May 25, 2018.

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