Group 65
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Troubleshooting
Troubleshooting
If an Experience doesn't show or something unexpected happens
10 articles in this collection
Written by
Pulkit Agrawal
and
Aaron Cody
How to get help or advice
We can help investigate or troubleshoot an issue or offer some feedback to help improve your design
Written by
Pulkit Agrawal
Updated over a week ago
How to find the ID of your Chameleon Experience
Use the ID in our Get Help page to get faster troubleshooting help
Written by
Pulkit Agrawal
Updated over a week ago
Setup and installation issues
I don't see the Chameleon Editor
Troubleshooting around not seeing the Chameleon Editor sidebar on your website 🔎
Written by
Pulkit Agrawal
Updated over a week ago
Content Security Policy (CSP) errors
What to do if the Chrome Extension indicates that a CSP is blocking Chameleon from running on the page
Written by
Pulkit Agrawal
Updated over a week ago
Users not identified error
If you see this within the Chrome Extension
Written by
Pulkit Agrawal
Updated over a week ago
My Tour is not showing up
Troubleshooting steps to take when you or your users are not seeing a Tour as expected
Written by
Pulkit Agrawal
Updated over a week ago
Advanced troubleshooting & debugging for tours not showing
Use console commands to investigate why users are not seeing tours of if they are seeing a tour when they shouldn't be
Written by
Aaron Cody
Updated over a week ago
Editor issues
I can't scroll down the Chameleon Editor
If you're having trouble moving the Sidebar relative to your page
Written by
Pulkit Agrawal
Updated over a week ago
Typing breaking when using Chameleon
How to stop conflicts between keyboard shortcuts and typing within the Chameleon Editor
Written by
Pulkit Agrawal
Updated over a week ago
Using Chameleon on Internet Explorer
How to setup the Chameleon Editor on IE (not recommended)
Written by
Pulkit Agrawal
Updated over a week ago