Chameleon collects both the responses to your Surveys as well as the data associated with the performance of Surveys.
This data is accessible at the following places:
CSV download (from the dashboard)
Connected analytics integrations
API (read more here)
What data is collected?
Data includes events (e.g. Chameleon Survey started sent every time a Survey is seen by a user) and properties of events (e.g. button_text which contains the text of the button within a Survey that was clicked by a user).
For full details of all Chameleon data collected by the different Chameleon Experiences, use our schema Google Sheet.
What are the reporting options?
Within the Chameleon Dashboard, you will see an overall Surveys reporting page that shows which Surveys have been created and provide an overview of your NPS surveys that are live and collecting data.
You can click on any particular Survey to see the specific reporting for that Survey, including custom charts for the different Survey types.
Can I use integrations for analyzing data?
As outlined above, all the Chameleon events are sent to connected integrations, and so you can leverage existing analytics tools to report on Chameleon Survey data.
For example, you can select the Chameleon Completed Survey event and group by the button_text to see how users have responded.
Here is an example of how to do that within Mixpanel:
If you have connected Chameleon via Segment, then Chameleon will act as a Source and send this data to Segment and onwards to any other connected integrations.
The Chameleon Slack integration allows you to send survey responses to a Slack channel. This can be great to more widely share responses and help your wider team passively hear from users.